Question 1

What Warranty do you Offer?

Accepted Answer

We offer 1 year labor warranty for most repairs, some maintenance related repairs like drain line flush only receive 3 months of warranty. When installing a new system, you receive 10 years of warranty on parts and 2 years on labor.  All of our jobs are backed by our satisfaction guarantee.

Question 2

Are you Licensed and Insured?

Accepted Answer

We are licensed to do HVAC work in the state of Florida, our license is CAC1819196. We are also insured.

Question 3

How often should I do AC Maintenance?

Accepted Answer

It is recommended to have your AC unit maintained at least once a year, preferably before the start of the summer season when the AC is used more frequently.  Regular AC maintenance helps to ensure that the unit is operating efficiently and effectively, and it can also help to extend the lifespan of the unit. During a maintenance service, an HVAC technician will inspect and clean the unit, check for any potential issues, and perform any necessary repairs or adjustments.  In addition to annual maintenance, it’s also important to regularly change the air filter in your AC unit, which can help to improve indoor air quality and ensure proper airflow.

Question 4

What maintenance is required for AC?

Accepted Answer

Regular maintenance keeps your AC running efficiently and extends its lifespan. Key tasks include: Replace Filters monthly to maintain airflow and reduce dust buildup. Clean Coils to improve heat transfer and energy efficiency. Clear Drain Lines to prevent leaks and water damage. Lubricate Parts like motors and bearings to reduce wear. Inspect Electrical Components for safety and performance. Check Refrigerant Levels to ensure proper cooling. Service Fans & Blowers to maintain airflow. Calibrate Thermostat for accurate temperature control.

Question 5

Is a water heater flush necessary?

Accepted Answer

Flushing your water heater helps keep it efficient, safe, and long-lasting. Here’s why it matters: Removes Sediment: Buildup at the bottom of the tank reduces efficiency, causes strange noises, and can shorten the unit’s lifespan. Improves Water Quality: Sediment can lead to discolored water, odd smells, or a metallic taste. Prevents Performance Issues: Flushing helps maintain steady hot water temperatures and reduces pressure buildup risks. Saves Money: A clean tank uses less energy, lowering your utility bills. Helps Catch Problems Early: Flushing lets you spot issues like corroded parts before they cause major damage. Experts recommend flushing your water heater once a year, more often if you have hard water or heavy usage.

Question 6

How often should a water softener be serviced?

Accepted Answer

Maintenance needs vary by water usage, hardness, and softener type. Here’s a quick guide: Check Salt Levels: Monthly – Ensure the brine tank has enough salt and no salt bridge has formed. Refill Salt: Every 4–8 weeks – Based on usage. Low salt means poor softening. Clean Resin Bed: Once or twice a year – Prevents buildup and keeps softening effective. Replace Filters: Every 6–12 months – Follow manufacturer recommendations. Annual Inspection: Catch hidden issues before they become costly problems. Manual Regeneration: Do as needed if water isn’t soft, acts as a quick fix. Follow Manufacturer Guidelines: Helps maintain performance and protect warranties. Offering water softener maintenance as part of your service plans ensures better performance and longer system life.

Question 7

How often should I service my AC or heating system?

Accepted Answer

We recommend HVAC maintenance twice a year, once in the spring for cooling and once in the fall for heating. This keeps your system efficient and prevents costly breakdowns.

Question 8

How long does an HVAC system last?

Accepted Answer

Most systems last 12–15 years, though regular maintenance can extend their lifespan closer to 20 years.

Question 9

What are signs I need HVAC repair?

Accepted Answer

Uneven temperatures, strange noises, weak airflow, and rising energy bills are all signs your system needs service.

Question 10

Does Home Therapist offer HVAC warranties?

Accepted Answer

Yes. We provide manufacturer warranties of 10–12 years plus workmanship guarantees ranging from 1 to 12 years depending on the installation package.

Question 11

What is considered an HVAC emergency?

Accepted Answer

No heating or cooling, burning smells, loud banging, refrigerant leaks, or system shutdowns all qualify as emergencies.

Question 12

How fast can you arrive for emergency service?

Accepted Answer

We offer same-day service and 24/7 emergency repair throughout Tampa Bay.

Question 13

How much does emergency HVAC repair cost?

Accepted Answer

Costs vary depending on the issue, but typical repairs range from $200–$600. We provide upfront, flat-rate pricing.

Question 14

How much does ductwork repair cost?

Accepted Answer

Most duct repairs cost $350–$900 depending on damage and accessibility.

Question 15

When should ductwork be replaced?

Accepted Answer

Air ducts generally last 20–25 years. If your ducts are over 15 years old and showing leaks, rust, or poor airflow, replacement is recommended.

Question 16

Do leaky ducts increase my energy bills?

Accepted Answer

Yes. Leaky ducts can waste up to 30% of conditioned air, driving up your energy costs.

Question 17

What types of ductwork do you install?

Accepted Answer

We install sheet metal ducts for durability, flex ducts for efficiency and ease, and antimicrobial options for improved air quality.

Question 18

How often should air ducts be cleaned?

Accepted Answer

Every 3–5 years, or sooner if you have allergies, pets, or notice dust buildup.

Question 19

What are signs my ducts need sealing?

Accepted Answer

Uneven room temperatures, high energy bills, whistling noises, or visible gaps in duct joints.

Question 20

How much does duct sealing cost?

Accepted Answer

On average, duct sealing ranges from $500–$2,000, depending on system size.

Question 21

What plumbing emergencies require immediate service?

Accepted Answer

Burst pipes, overflowing toilets, sewer backups, major leaks, and no running water all require emergency plumbing repair.

Question 22

How much does emergency plumbing cost?

Accepted Answer

Typical emergency plumbing visits cost $150–$600, depending on severity and time of day.

Question 23

Do plumbers replace drains and sewer lines?

Accepted Answer

Yes. We perform full drain replacement, sewer line repair, and trenchless replacements across Tampa Bay.

Question 24

Does homeowners insurance cover plumbing repairs?

Accepted Answer

Insurance may cover sudden damage, such as a burst pipe, but not wear-and-tear repairs.

Question 25

How much does drain cleaning cost?

Accepted Answer

Professional drain cleaning in Tampa Bay typically costs $150–$300.

Question 26

How much does HVAC maintenance cost in Tampa?

Accepted Answer

HVAC maintenance in Tampa runs $89 for a one-time tune-up, or $20 per month with the Home Therapy Club, twice-yearly tune-ups, 10% repair discount, priority scheduling. Annual tune-ups typically pay for themselves through lower energy bills and help prevent $500+ breakdown repairs.

Question 27

What is the average lifespan of an HVAC system in Tampa?

Accepted Answer

The average lifespan of an HVAC system in Tampa is typically between 10 to 15 years. Regular maintenance can help extend this lifespan, while factors like system quality and usage patterns also play a role.

Question 28

How much does a plumber charge per hour in Tampa Bay?

Accepted Answer

Plumbers in Tampa Bay typically charge between $45 to $150 per hour, with most jobs ranging from $125 to $450 in total. Emergency plumbing services may cost more, sometimes double the standard rate.

Question 29

What services do plumbers in Tampa Bay typically offer?

Accepted Answer

Leak detection and repair
Drain cleaning
Water heater installation and repair
Toilet, faucet, and fixture installation
Pipe replacement and repiping
24/7 emergency plumbing services

Question 30

Do plumbers offer emergency services in Tampa Bay?

Accepted Answer

Yes, we at Home Therapist offer 24/7 emergency plumbing services throughout Tampa Bay. Whether it's a burst pipe, sewage backup, or sudden leak, our licensed plumbers are ready to respond quickly and minimize damage to your property. Emergency service rates may vary based on the time and severity of the issue.